SHIPPING & REFUND POLICY

Shipping

WE SHIP WORLDWIDE.
Each order is prepared and shipped once at week after the payment has been confirmed. No shipments are made on Saturdays, Sundays or holidays.

To guarantee the delivery of your order, it is essential that you fill in the shipping address completely and correctly. It is advisable to indicate a phone number. Once the order is placed, we will send you a confirmation email.

Keep in mind that if you are outside the EU, you are responsible for paying customs taxes at the time of delivery of the order.

For prices and delivery times, you could see at the checkout panel.

If you got any doubts, please let us know: info@cruzcafune.es

Refund policy

Unfortunately, we don't have a return policy at the moment. Sorry for the inconvenience.

Please get in touch if you have questions or concerns about your item, we can study your case to get approved for a refund in case of package damage, lost or some similar scenarios.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.